If you no longer have your final award (degree/diploma) or your academic records (transcript/mark sheets), you must contact your institution and request a duplicate copy.
If your institution will not issue a duplicate copy, they must send to CES a letter of registration along with the official academic records (transcript/mark sheets) in a sealed envelope.
These documents must be mailed to the following address in a sealed envelope:
Student No: X______________________
Comparative Education Service
University of Toronto School of Continuing Studies
158 St. George Street
Toronto, ON M5S 2V8
Canada