How do I change the delivery method for my ECA report?

To change the delivery method of your ECA report, please submit a support request. One of our communication specialists will respond and provide you with the instructions. 

If you would also like to update your preferred mailing address on your profile for the delivery of your ECA report package, please do the following:

1. Log in to your account on

2. Click "My Profile" and the expanded options to update your preferred mailing address or telephone number.
3. You can add/remove a preferred mailing address and click "Save Changes". Your preferred mailing address must be updated before the dispatch of your official ECA Report package.

For ECA Report packages dispatched via courier service, a local telephone number associated with the address must be provided.

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